Delivery policy

All of our nails are made to order. We do not keep stock of nails on hand to ship out immediately (unless stated otherwise). So please be aware that if you need nails within the same week or the following, they are NOT going to get there in time. Our current Turnaround time is 5-10 business days due to HIGH order volume.  Again, this is because all of our nails are made to order and solely handcrafted. If you need your order by a certain date we advise you pursue the RUSH ORDER Please keep in mind that these nails take time to make. We takes great pride in our work & puts our heart into every design.

Shipping

If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. 

How long will it take to receive your order once shipped ?

Domestic Shipping: 3-5 Business days. If there are any delays due to holidays or weather we are not responsible. Please be sure to constantly check your tracking for your packages whereabouts.

International Shipping: 7-15 Business days in some cases it may be longer depending on the country. We are NOT responsible for any custom fees your country may charge upon its arrival.

The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery, and the number of items ordered, and in addition, your order may be delivered in separate shipments.

Additional taxes and charges
Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value-added tax, customs duties, and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.